What is your return and exchange policy during the Black Friday sale?Updated 2 hours ago
Is your TSC order not quite what you had in mind? That's okay! We can organise an exchange, store credit or refund for you. Just a few things to note:
- All orders placed from 1 November can be exchanged or returned within 60 days from delivery.
- Items being returned or exchanged must have proof of purchase and be unused and in clean, saleable condition with packaging and tags attached.
- Return shipping is at your own cost, unless you added Checkout+ to your order or the item is faulty.
- Approved refunds are processed back to the original payment method, excluding the cost of shipping.
- If your order included a Gift With Purchase and you choose not to return it, the RRP of the gift will be deducted from your refund.
To start your return or exchange, have your order number and the email address used to place your order handy, then hit the button below:
Please note: returns can take a little longer than usual to process during November and December. Thanks for your patience!
If your item is faulty, please reach out to our Customer Happiness team at [email protected] before starting a return.